Who we are
This website is operated by Vastra Vinyas & Co., makers of classical dance costumes and accessories. This policy explains what personal information we collect through the website, why we collect it and how we look after it.
What we collect
- Custom order inquiries: your name, email address, phone / WhatsApp number, city or country, the date you need the outfit, your colour choices, body measurements, any reference photos you upload and any notes you write.
- Your account: name, email address and password (stored securely, we cannot read it) if you create an account to track your inquiries.
- Other forms: the details you submit through our franchise, contact and newsletter forms.
- Technical data: basic information such as IP address, browser type and the pages you visit, collected through cookies and server logs to keep the site secure and working.
How we use it
- To review your inquiry, prepare a quote, and make and deliver your outfit.
- To contact you about your inquiry by email, phone or WhatsApp.
- To let you follow the progress of your inquiries in My Account.
- To send our newsletter, only if you subscribed to it. You can unsubscribe at any time from any newsletter.
- To protect the website against spam and misuse.
Measurements and photos
Measurements and reference photos are used only to make your outfit. They are visible to our team and to you in your account, and are not published or shared for any other purpose.
Who we share it with
We do not sell your personal information. We share it only with service providers who help us run the business, such as our website hosting and email providers, and with delivery partners when we ship your order. They may only use it for those purposes.
Cookies
We use cookies that are needed for the site to work (for example to keep you logged in) and to remember your preferences. You can block or delete cookies in your browser settings, but parts of the website may then stop working.
How long we keep it
We keep inquiry and order details for as long as needed to serve you, to keep business and tax records, and to resolve any question about an order. You can ask us to delete your account and inquiries at any time.
Your rights
You can ask to see, correct or delete the personal information we hold about you, or to stop receiving marketing emails. Please contact us using the details on our Contact page and we will respond promptly.
Changes to this policy
We may update this policy from time to time. The latest version is always available on this page.